Privacy Policy

Effective date: 2024-01-01

This privacy policy sets out how Automated Education collects and uses data when you use our website or services.

Entire Agreement

This privacy policy, along with the general terms and conditions and application terms and conditions, constitutes the entire agreement between you and Automated Education in relation to your use of our website and services.

Unless otherwise noted, this policy governs the information collection, use and sharing practices of Automated Education. All supplemental policies will be available to you.

Principles

  • Our policies are designed to be transparent and easy to understand.
  • Collection of data is transparent and easy to manage.
  • We meet users expectations for privacy.

Collection

We collect data in the following distinct ways:

Automated Collection

When you visit our website, we collect basic usage information to assist in improving our services. This includes basic information such as IP, browser, and device information, language, operating system, pages visited, interactions (clicking, scrolling, closing, etc.), time spent on pages.

Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information (e.g., Internet Explorer; Google Chrome; Mozilla Firefox; or Apple Safari). Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Services.

Submitted Data

When you submit data to our website, we collect and store that data. This includes data submitted through forms, surveys, and other interactions.

Examples of data we collect include:

  • Support requests through the contact form
  • User registration
  • Login requests
  • Survey responses
  • Subscription payments

Usage

We may use the information collected as follows:

  • Fulfil the purpose for which you provided it.
  • Perform performance or security mitigation.
  • Provide and/or improve our services, including new features or services
  • Send you information about our relationship or transactions
  • Process or respond to enquiries
  • Conduct research and analysis
  • Comply with legal obligations
  • Protect our rights, property or safety, or that of our users or others
  • Enforce our combined policies and terms

Please note that we may combine information that we collect from you and about you (including automatically collected information).

Disclosure of Information

We may disclose and/or share your information as follows:

Service Providers

We may share your information with third-party service providers who perform services on our behalf. For example, we may use service providers to host our website, send emails, process payments, provide data analysis or legal services.

For example, we make use of cloud infrastructure to provide our services. This means that your data may be stored in data centers of our cloud infrastructure provider.

We may disclose your information to comply with legal obligations, including to respond to a subpoena, court order, or other legal process, or to establish or exercise our legal rights or defend against legal claims.

As we continue to grow, we may engage in certain business transactions, such as the sale of our assets, or the transfer of our operations to another entity. In such transactions, user information, including personal information, may be among the transferred business assets.

We may disclose your information with current or future affiliated companies.

We process personal data for the purposes set out in this privacy policy, as described above. Our legal basis to process personal data includes processing that is:

  • Necessary for the performance of a contract (e.g., to provide the services you request)
  • Necessary to comply with legal requirements (e.g., to comply with applicable laws, regulatory requirements, and to respond to lawful requests, court orders, and legal process)
  • Necessary for our legitimate interests (e.g., to manage our relationship with you, to ensure the security of our services, to communicate with you about our products and services, and to improve our services)

We handle personal data on the basis of consent where you have given consent. You have the right to withdraw consent at any time.

Data Subject Rights

You have rights with respect to your personal data and collection. Option available to you include:

  • Unsubscribe from our email list
  • Opt out of usage analytics
  • Account preferences can be updated if you have an account with us
  • Close / delete your account

International Transfers

Our systems are based in the EU. For performance and reliability reasons, we may use cloud infrastructure providers that store data in data centers across Europe.

Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

These safeguards are industry best practices. However, we cannot and do not guarantee that your information will never be accessed, disclosed, altered, or destroyed. No system is 100% secure.

Children

Our services are not directed to children. The services are directed at educational institutions, their staff and educators.

If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

Retention

We will retain your personal information for as long as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Changes to this Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. Users with an account will be notified within the app.

Contact Us

If you have any questions about this privacy policy, please contact us.