Chatbots

AI chatbot safeguarding pre-flight checklist

March 28, 2026

Recent harmful chatbot incidents have changed the safeguarding conversation for schools. Allegations linked to the Gemini wrongful death lawsuit, the Character.ai crisis and other cases show why leaders cannot treat student AI access as a simple edtech rollout. Before any pupil uses a general chatbot, schools need clear thresholds, supervision rules, escalation pathways, procurement evidence and staff training. This article uses these incidents as forensic case studies to build a practical pre-flight checklist that helps leaders decide whether to proceed, restrict access or pause student use altogether.

Chatbots in Education

January 11, 2024

Chatbots, empowered by advanced artificial intelligence, are revolutionising the education sector by offering around-the-clock support to students. These virtual assistants are capable of tackling frequently asked questions, providing homework guidance, and even furnishing study tips to facilitate learning. By doing so, they not only enhance the educational experience for learners but also significantly reduce teachers' workloads. This blog post delves into how chatbots are shaping student support and the ways in which they are customised to meet educational demands, ultimately allowing teachers more time for personalised teaching and lesson planning. As AI continues to evolve, chatbots are set to play an increasingly vital role in education.